At Bandana Buddy Shop, we understand that once you’ve found the perfect gear for your furry family member, you can’t wait to see them enjoying it. That’s why we’ve streamlined our shipping process to get your products to you as quickly and efficiently as possible, no matter where you are in the world.

Quick Summary: Orders typically process in 1-2 business days. We offer two shipping options to suit your needs, with free worldwide shipping available on orders over $50.

Order Processing Time

We know you’re excited to receive your Bandana Buddy products! After you place your order, please allow 1-2 business days for processing. During this time, our team carefully prepares your order, ensuring every item meets our high quality standards before it heads your way.

Shipping Options

🚚 Standard Shipping – $12.95

For those who want their pet’s new gear a little faster, our standard shipping option uses premium carriers like DHL or FedEx. With this service, your order will typically arrive within 10-15 days after shipping.

Perfect for when you need that new harness or accessory for an upcoming adventure with your furry friend!

📦 Free Worldwide Shipping

For orders of $50 or more, we’re delighted to offer free shipping via EMS. This eco-friendly shipping option delivers your order within 15-25 days after shipping.

Great for stocking up on multiple items or treating your pet to a complete wardrobe refresh!

Please Note: While we ship to most locations worldwide, we’re currently unable to deliver to some Asian countries and a few remote regions. If you have questions about delivery to your specific location, don’t hesitate to contact our customer service team.

Tracking Your Order

Once your order ships, we’ll send you a confirmation email with tracking information. You can use this to follow your Bandana Buddy products on their journey to your doorstep and your eager pet!

Accepted Payment Methods

To make shopping with us as convenient as possible, we accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, easy transactions.

Our Happiness Guarantee

We stand behind every product we create. If for any reason you or your pet aren’t completely satisfied with your purchase, we offer 30-day returns from the date you receive your order. Your satisfaction—and your pet’s comfort—is our top priority.

Questions About Your Delivery?

Our friendly customer service team is always here to help! If you have any questions about shipping, tracking your order, or delivery timelines, please reach out to us at [email protected].

Thank you for choosing Bandana Buddy Shop—where we’re committed to bringing comfort, safety, and style to your furry family members, delivered right to your door!